Think HBR

Greater Bank customers are most satisfied

The Hunter based Greater Bank has won another Roy Morgan monthly customer satisfaction award this month.
It’s an award the building society has won every month since January 2013, and the most continuous monthly awards won by any building society surveyed.
This is a record achievement for the customer owned building society which out rates the best performing major bank by more than 10 per cent.
The customer satisfaction ratings are collected from Roy Morgan’s national, single source survey of approximately 50,000 Australians annually – the world’s largest ongoing single source survey.